Rocket Business Solutions Privacy Policy
Effective Date: June 24, 2026
Last Updated: June 24, 2026
Rocket Business Solutions (“Rocket Business Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered tools, communicate with us, or engage with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Voluntarily Provide
We may collect information that you voluntarily provide, including:
• Name
• Company name
• Email address
• Telephone number
• Job title
• Business information
• Information submitted through contact forms
• Information submitted through chatbot conversations
• Information provided during consultations, assessments, or diagnostic calls
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Date and time of visits
• Usage patterns and interaction data
Cookies and Tracking Technologies
We may use:
• Cookies
• Analytics tools
• Pixels
• Similar tracking technologies
These technologies help us understand visitor behavior, improve website performance, and optimize marketing efforts.
You may disable cookies through your browser settings, although some website features may not function properly.
2. How We Use Your Information
We use collected information to:
• Respond to inquiries
• Schedule consultations and appointments
• Deliver requested services
• Provide AI chatbot functionality
• Improve website performance and user experience
• Conduct business analysis and diagnostics
• Send newsletters and marketing communications
• Provide customer support
• Monitor and protect website security
• Comply with legal obligations
3. AI Chatbot and Conversation Data
Our website utilizes AI-powered chatbots and conversational tools, including iQBot and IQuivity.
Information submitted through these tools may be collected and processed to:
• Answer questions
• Improve chatbot performance
• Deliver requested information
• Generate business recommendations
• Provide customer support
Please do not submit confidential, proprietary, financial, medical, or highly sensitive personal information through chatbot conversations.
4. Marketing Communications
With your consent, we may send:
• Newsletters
• Product updates
• Service announcements
• Promotional offers
• Educational content
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
5. How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
Trusted third-party vendors who help us operate our business, including:
• IQuivity — AI-powered customer engagement and chatbot platform
• iQBot — AI conversational sales and support tools
• Sentry — Error monitoring and application performance tracking
• Website hosting providers
• CRM platforms
• Email marketing platforms
• Appointment scheduling systems
• Payment processors
These providers access information only as needed to perform services on our behalf and are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required to:
• Comply with legal obligations
• Respond to court orders or subpoenas
• Protect our rights and property
• Prevent fraud or security threats
Business Transfers
If Rocket Business Solutions is involved in a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction.
6. Data Retention
We retain personal information only for as long as necessary to:
• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict certain processing activities
• Object to marketing communications
• Request data portability
To exercise these rights, contact us using the information below.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our services are intended for business users and adults.
We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will promptly delete it.
11. State Privacy Rights (California and Other U.S. States)
Residents of California and certain other states may have additional privacy rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar state privacy laws.
Categories of Personal Information Collected
We may collect the following categories of personal information as defined under the CCPA/CPRA:
• Identifiers — name, email address, phone number, IP address
• Commercial information — records of services purchased or considered
• Internet or electronic network activity — browsing history, interactions with our website and chatbot tools
• Professional or employment-related information — job title, company name, business information
• Inferences — preferences and characteristics drawn from the above categories
Your Rights Under CCPA/CPRA
You have the right to:
• Know what personal information we collect, use, and disclose
• Delete your personal information, subject to certain exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Non-discrimination for exercising your privacy rights
Do Not Sell or Share My Personal Information
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
To submit a privacy request, please contact us at gene@rocketbizsolutions.com.
We will verify your identity before processing any request and respond within the timeframes required by applicable law.
12. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with an updated Last Updated date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Rocket Business Solutions LLC
Website: www.rocketbizsolutions.com
Email: gene@rocketbizsolutions.com
Mailing Address: 660 Route 82 #224, Hopewell Junction, NY 12533